FAQ

What skin types are your products suitable for?

Our products are designed for all skin types, including sensitive, dry, oily, and combination skin. They are also particularly formulated for melanated skin tones.

How long will it take to see results?

Most customers notice an immediate glow, but significant improvements in skin texture, hydration, and brightness typically become visible after consistent use for 4-6 weeks.

What age should I start using anti-aging products?

It’s never too early to start a preventative skincare routine! Remember, it’s easier to maintain your skin’s youthful glow than to reverse the signs of aging. Our anti-aging products are perfect for those starting in their mid-20s and beyond. Take care of your skin now for lasting radiance!

Do you offer travel-size products?

Yes, we offer travel-sized versions of many of our products for convenience.

How do your products support skin hydration?

Our products contain ingredients like hyaluronic acid, aloe, and squalene that help lock in moisture and deeply hydrate the skin.

Are your products safe for sensitive skin?

Yes, our products are dermatologically tested and formulated with gentle ingredients to suit sensitive skin. Even proven to be safe of eczema prone skin.

Are your products fragrance-free?

Some of our products are fragrance-free, while others may contain natural essential oils for a light scent. Please check individual product descriptions for details.

Can I use your products if I have eczema or rosacea?

Many of our products contain soothing and hydrating ingredients, such as aloe and niacinamide, which can help calm irritated skin. However, we recommend consulting with a healthcare provider for severe cases.

Do your products contain natural ingredients?

Yes, we use plant-based and naturally derived ingredients in our formulations, such as Green Tea Leaf Extract, Aloe, and Vitamin C.

What makes your products different from other brands?

We offer complete kits designed to provide a luxurious, step-by-step skincare routine, unlike other brands that only offer individual products. Our formulations focus on hydration, brightening, and anti-aging, especially for melanated skin tones.

Are your products safe for acne skin?

Yes, however our products will not eliminate active acne. Our products will also not cause any acne. We are an anti-aging skincare line made for those who have already conquered their acne issues and are ready to elevate their skincare routine to gain and/or maintain their youthful glow. 

Can I use these products if I have active acne?

While our products are designed for those who have conquered major acne issues, they are gentle enough to use if you have mild acne or are in the healing stage. However, for active acne treatment, you may want to consult a dermatologist.

Are your products non-comedogenic?

Yes, all our products are non-comedogenic, meaning they won’t clog pores and are suitable for acne-prone skin.

Do your products help with hyperpigmentation?

Yes, our products are formulated to brighten the skin and even out skin tone, which helps with hyperpigmentation over time.

Are your products cruelty-free?

Absolutely. We do not test on animals, and all our products are cruelty-free.

How should I incorporate your products into my skincare routine?

Our products are designed to be used in a step-by-step routine. For example, start with our cleanser, followed by toners, serums, moisturizers, and SPF. Each product kit is labeled  to guide you through the process flawlessly.

Can your products be used during pregnancy?

While most of our products are safe to use during pregnancy, we recommend consulting with your healthcare provider, especially for products containing active ingredients like glycolic, lactic, or salicylic acid.

What is the shelf life of your products?

Our products typically have a shelf life of 12-24 months after opening. You can find the specific expiration date on the packaging.

How should I store the products?

We recommend storing products in a cool, dry place, away from direct sunlight, to maintain their effectiveness. However or our oil-based product such as Glow, Complete and Oleo those items need to be kept at room temperature, cold/cool temperatures will cause this products to solidify since they contain shea butter.

Are your products eco-friendly?

We prioritize sustainability by using recyclable packaging and eco-friendly ingredients wherever possible.

How do I recycle the packaging?

Our packaging is designed to be eco-friendly and recyclable. Please follow your local community’s recycling guidelines for proper recycling instructions for your area. 

Are your products suitable for men?

Yes, our products are gender-inclusive and are formulated for all skin types and tones, including men’s skin.

How can I layer your products with others in my routine?

Our products are designed to be used together, but they can also be combined with other skincare products. We recommend applying lighter, water-based products like serums before heavier creams and oils.

Can I use your products with prescription skincare?

Our products are formulated to be gentle, but we recommend consulting with your dermatologist if you are using prescription treatments like retinoids or strong exfoliants.

Is the Founder, Shareese Shorter, available for booking for speaking engagements or brand partnerships? 

Yes, however it depends on your pitch. For more info please email info@skinbyaspen.com